Training & Workshops...

Accountability

What is Accountability?

The winds of change have battered businesses in the last decade like never before. And their velocity and speed will only increase. To survive, organizations must improve their agility and count on their employees to discover new and different ways to get things done. In fact, developing a culture of accountability provides the only meaningful, sustainable competitive advantage for an organization.

Accountability systems tether the business to solid ground. The workshop defines the meaning of accountability and answers the question, "Why don't/can't we have solid accountability systems in our organizations?"

Accountability is a two-day workshop designed for individuals or teams who have decision-making authority.

Workshop PPP Statement

Purpose:

To learn how to acquire best practices from the best of the best, foregoing notions of business-as-usual and incremental improvements, in order to look far beyond continuous improvement and implement those radical ideas that will produce the paradigm shifts needed.

Purpose:

Workshop Agenda Building a Foundation
  • Defining Accountability
  • Where Does Accountability Exist in Your Organization?
  • Accountability Above and Below the Line
  • Results Model
Common Purpose
  • Team Alignment
  • Ownership Model
  • Welch Quadrant Model
Clear Goals and Expectations
  • Writing Clearly Defined Goals
  • Continuous Improvement Goal-Setting
  • Writing Performance Agreements
Effective Communication
  • "RACI" Model and Exercise
  • Organizational Communication - Applying Key Points
Coaching and Monitoring
  • Will Do/Can Do Model
  • Situational Leadership Model
Performance Analysis
  • Four Step Training Process
  • Four Stages of Learning
  • Feedback Attitudes vs. Behaviors
  • Management Cycle
  • Coaching Effectiveness Checklist, Skill Practice and Worksheet
  • Analyzing Performance Problems - Training, Environmental, Operational
Consequences (+/-)
  • ABC Model
  • Consequence Model
  • Positive Consequences
  • Criteria for Effective Performance Problem-Solving

Products:

In this two-day, intensive workshop, participants will:
  • Learn to identify the root cause of lack of accountability within their companies
  • Learn to use accountability tools that will enable improvement.
  • Incorporate individual and group thinking that "lives in the real world"
  • Process "back home" situations throughout the session
  • Develop a strategic action plan that can be implemented back to the business

Sample Models from the Accountability Toolkit: